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As the owner of a local company, about a month ago I was ready to toss my PC out the door. Why? It was so sluggish! I knew that the PC was around tow years old and I ran regular anti-virus software on the computer, so I thought that it was just time to let it go.

Then out of pure coincidence I was having lunch with a colleague of mine and I guess he could sense the angst in my face. He asked me what was wrong and I told him that I had to get another computer. When he asked why, I told him I was sick of the workstation taking forever just to boot up and beyond that when it did finally get up and running, I was tired of the overall slowness of the machine. He then made a declaration to me that saved me money and saved my computer, “Get RegSERVO.”

After some quick research I found out that RegSERVO was designed to clean the registry of my workstation. According to my friend and the research, this would make a dramatic difference in the overall performance of my workstation. I decided to give RegSERVO a shot and I am so pleased that I did.

I was simply shocked as to how many problems my computer had because I had not had the registry cleaned or any of my drivers updated. All I had to do to find out what was wrong was to download RegSERVO and run a scan. When the scan was complete, I knew exactly what I was facing. Then with just a few more simple steps, my workstation’s registry was cleaned and the process was over.

Still a bit doubtful that RegSERVO could totally fix my again PC, I shut it down and waited a few minutes before restarting it. Once I did restart my computer though, I quickly realized that RegSERVO was everything that my colleague had promised it to be.

For the first time since what seemed like without end, my computer started right up and was prepared for me to to get to work within what seemed like seconds. As I was surfing, I noticed that the numerous errors and problems that normally popped up were suddenly a thing of the past. To be honest, I don’t know if my computer ran that well when I took it out of the box brand new.

Overjoyed I called my colleague and thanked him for recommending RegSERVO. Because of that chance encounter and going with my gut feeling on RegSERVO, I now have a workstation that may be older, but acts like it is brand new. You don’t need to spend lots of money on a new workstation or hire someone to fix your old PC if it begins to slow; you simply need to clean the registry both rapidly and easily with my computer’s personal savior, RegSERVO.

Project Management Online

The fact is that using project management online allows faculty to have a master reservoir of task info makes every task easier. All of the details is the most up-to-date info possible. It does not matter if you are in New York City or Seattle, you have admittance to whatever anyone else is working on. This cache of information, commonly on some server, can be accessed from a distance, meaning staff who are on holiday or working from home will nevertheless be able to have the same access as people who are in the building. All they would need is a user name and password.

A project management online program does not do your job for you. It just makes it manageable and more productive for you to do your job. Your work is complicated enough without having to trail everyone down to make sure that they are doing their task. Investing in trustworthy program will not only make it better for you to do your work, but also for the project team members to do their tasks. They will realize what they need to do, and how their energy should be dole out. They will also be able to keep in better reach with the individuals they are working with and have stronger access to all the information about the assignment that they require.

In addition to increased sales, profits can be made by reducing overhead and by more productive use of assets. One of the better ways of doing this is through the use of employee performance management software. Armed with the knowledge of the abilities of each and every one of your employees are, you can tailor your systems to maximize their effectiveness and consequently get the most from the business as a whole. The core problem lies in finding and metricizing this information. If we take just one part of this — staff evaluation, for example — defining their progress and being able to track it is a huge amount of work. First of all, you use employee performance management techniques to assess and track the work performed by each worker. The analysis of all of this data comes next. After all, before you can put it to use determining goals and checking future progress you have to know what the data means in practice.

Using performance appraisal software, all you need to do is study the various analyses to identify what these objectives should be and then chart the member of staff’s advancement. With more useful information for less time invested, this is of course a major saving before putting these findings to use. Should you choose to it’s possible instead to make your own assessment, simply using the software to produce and update a full record to work from. I’m sure I don’t need to say, it’s not employee effieciency alone that can benefit from use of performance appraisal software. It’s often worth studying suppliers and clients to be better able to pace your purchasing and conserve money. You can find out who provides higher quality products, for the best prices and also identify those with high damage rates or slow delivery times.

When it comes to clients - retailers, affiliates, or similar - the software can still provide a more detailed picture there, too, showing you exactly who sells the most of your products, any loss percentage and similar fallout, and serving as a reminder of outstanding payments. This information is useful in minimizing expenses and boosting profits. Who wouldn’t take advantage of that? With this data you can identify your best target audience. With this demographic in mind advertising and other marketing is free to become more effective and less difficult to plan.

Performance management software can keep track of your suppliers to save money and analyze the market to customize plans and develop your profits. It renders staff performance management straightforward and far more effective when motivating employees through measurable achievements extremely. What can be achieved with this software is astonishing.

Visit and review this brilliant site for performance assessment instructions

There’s more to making money than income alone - you need to be making money cost effectively. A simple and often neglected aid to doing so is performance management software.

It’s well known that a profitable business customizes its workflow to the specialties of each member of staff in order to get the most out of them. While this knowledge is highly useful, it is not effortless to obtain. Simply tracking employee evaluation and determining development in that performance rapidly becomes a significant amount of work. First, you set up employee evaluation reviews to evaluate and track work done by each worker. And if you’re using traditional approaches, you will need to assess all of this information by hand simply to set objectives, and keep track of future development. With performance appraisal software, all you need to do is study the different analyses to determine the ideal targets and then keep track of the member of staff’s progress. By doing this you eliminate a significant time commitment while probably obtaining more useful information into the bargain. If you wish to it’s possible instead to carry out your own analysis, simply employing the software to produce and maintain a full record to work from. Not only that, but improving the efficiency of your staff is simply one improvement that can be achieved using performance appraisal software. It can also be valuable to study suppliers and clients to better reduce costs by precision ordering. With suppliers in particular you can more easily see the weaknesses such as slow delivery times, high rates of loss, etc.

Clients have their own metrics associated with them, and once again it’s possible to streamline your processes and benefit your bank balance. Then, you can adapt your ordering and move products around to boost your income while minimizing outgoing money. With this data you can identify a priority demographic. With this demographic in mind marketing is free to become more effective and less difficult to plan. Analyzing both market and suppliers is smooth sailing with performance management software. With a program of regular employee assessment this software application is certain to help enhance employee performance management dramatically. All in all, it’s clear that the potential benefits of this system are endless and will depend entirely on your creativity and ability to use the information at your disposal!

The current economy requires that it is simplest to increase profits by reducing overhead, not a generating more income. With this in mind, let us turn to the many benefits of performance management software. Of course, everyone is aware that making the most out of your business necessitates knowing where your employees work best, and knowing how to adjust your procedures to suit. Discovering and tracking this information tends to be where it gets difficult, though.

Simply keeping track of employee appraisal and determining development in that performance rapidly becomes a significant hassle. The first step is to bring employee appraisal systems into play. This allows you to track the work of each staff member. If you are employing traditional methods, your next step will be the manual assessment of the vast amount of raw data points you will have gathered just to study future advancement and define goals.

When using performance appraisal software you can be confident that this analysis is done for you and you need only look at the different metrics to determine what an appropriate targets for this member of staff would be. It also renders following the member of staff’s advancement much easier. This takes away the demands on your time and is likely to be more accurate. Should you wish to it’s possible instead to make your own assessment, simply using the software to produce and update a record to use as a basis. It goes without saying that it’s not employee effieciency alone that can be improved by use of performance management software. It can also be worth studying clients and suppliers to be better able to pace your purchasing and conserve money. Knowing which suppliers stock the better quality and lowest priced products can be a great help. When it comes to clients - retailers, affiliates, or similar - performance management software can help there, too, showing you exactly who your best seller is, their loss percentage and any similar negatives, and providing a reminder of outstanding payments. Using this information you can tailor your ordering and selling habits to boost income and cut expenses. To add to this, marketing campaigns become much more effective because you’ll have a deeper insight into your market and the location of your biggest audience.

Performance appraisal software can keep track of your suppliers so you can save money and analyze the market to customize plans and boost your profit margin. With regular talent assessment and employee assessment this software will certainly simplify staff performance management greatly. What a careful user can achieve with this software is truly remarkable.

Converged Voice Solutions offered by Mavenir Systems. Mobile operators can benefit from the services of Mavenir Systems and can now present enhanced voice services for enterprise customers and consumers as well as provide new services which serve as a value added service to currently existing mobility offerings which enrich the user experience. Clients get the freedom to take advantage of communications over different access domains and devices whenever they choose. Mobile VoIP empowers operators to provide MSC based voice services on new devices as well as to offer differentiated services. IMS centralized services allows operators to connect and deliver these services to all devices including 2g, 3g, uma, and femto cells. Femto Services gateway empowers providers to deal with traffic from Femto Cells to your core netword, while at the same time offering unique value-added service in the enterprise or residential coverage zones.
Waxahachie law firm The Hale Law Firm, P.C. provides services to individuals and businesses with a base of our offices in Waxahachie, Texas, Lancaster Law Firm The Hale Law Firm represent clients throughout Dallas and Ellis County, including: Waxahachie, Red Oak, Midlothian, Ovilla, Ferris, Glenn Heights, DeSoto, Ennis, Cedar Hill, Duncanville, Lancaster, Grand Prairie, Dallas, Mansfield.
Reverse Craigstlist software is an incredible software development. It produces the power to actually develop possibly up to hundreds of thousands of qualified leads in as little as a few minutes by mining info from advertisements on craigslist. Simple reverse craigslist software can offer a chance to quite literally drive you operations to the limit. You can choose what industry you are interested in as well as specific geographic areas, literally push a button, wait, and watch the leads come in. Now you have the ability to send an e-mail to this list or save, export, manage them, and more.

Apartment investing at this point in time is a excellent opportunity to help establish a hands off stream of money that you can’t imagine. You can learn this by a man who’s climed to ultimate success from nothing, and is has no previous experience and is not one bit different than us. It is completely a typical rags to riches narritive where Carlos with very little if any resources and experience has achieved the level of success, and in such little time. Apartment investing is the method which he put his trust in. Contained in the free CD he is offering, you will discover exactly what did Carlose do prior to when he closed his first apartment investing deal to set the stage for much bigger deals in the future - revealing what no other gurus will let you in on.
Grand Prairie law firm, The Hale Law Firm, P.C. provides services to a wide range of businesses and individuals based out of our offices in Waxahachie, Texas, Grand Prairie Law Firm The Hale Law Firm work with and represent clients throughout Dallas and Ellis County, including but not limited to: Ovilla, Waxahachie, Midlothian, Red Oak, Ennis, DeSoto, Glenn Heights, Ferris, Cedar Hill, Lancaster, Duncanville, Dallas, Mansfield, and Grand Prairie.
Reverse Craigstlist software can provide incredible results for your business. It allows you the power to quite literally develop possibly up to hundreds of thousands of targeted leads in as little as a few minutes by parsing through data from postings on craigs list. Simple reverse craigs list software can allow a chance to take you business to the highest level. You just define what marketplace you are interested in as well as specific geographical areas, literally push a button, wait, and watch the leads come in. Now you have the ability to make direct contact to these leads or manage them, export, save, and more. There are many different types of reverse craigslist software and data mining software today. Check out this version for the best and most reasonably priced and easy to use reverse craigslist software on the market period. If you are looking to generate leads, find qualified leads, and very tergeted leads, you will want to check out the best reverse craigslist software available.

WiredContact, provider of web-based customer relationship management (CRM) solutions announced that Prestige Resorts and Destinations has tapped into their CRM solutions and because of this move, the company was able to slash sales management time in half and saved about 35 percent in overhead costs compared to its former solutions provider.
Prestige Resorts is a company that connects event planners to a network of destination management firms, hotels and resorts all over the world. Its success is dependent on its ability to maintain and manage relationships with numerous businesses. This has made a CRM system crucial to its infrastructure.

WiredContact Enterprise offers affordable CRM solutions that feature online and mobile capabilities that were once exclusive to the higher-end and more expensive solutions. The service is available in a managed hosting or self-hosted environment. It will come with an open and flexible architecture as well as an ability to connect to a number of industry-standard database engines.
Prestige has considered other solutions providers aside from WiredContact but decided to go with the provider due to the affordability of its offers. According to the analysis of Prestige, a three-year relationship with WiredContact will cost the company about 35% less than other companies.

Aside from affordability, WiredContact’s selling point was the easy implementation and maintenance of its solutions. The conversion utility will automatically transfer the information of its clients from the old system to the new one. Prestige also opted to have WiredContact host and maintain its system and this will ease the administrative burden on the said company.
Prestige does not have a dedicated IT department.

Another key influence in the decision to go for WiredContact was customization, Prestige representatives added.

What is Colossus?

Colossus is software licensed to about twenty-five insurance companies to aid in predicting the settlement value of claims. The insurance industry maintains it is a useful tool because it considers a great many factors, and the settlement values are just a range for use in any way the insurer wishes. The claimants’ attorneys, on the other hand, maintain that the software is only so good as the data input, and we never know what the adjuster has input; that it does not consider interference with normal life activities, or other valid indications of pain and suffering normally proved by lay testimony instead of medical testimony (as required by Colossus); and that it is NOT merely a beginning point, but is instead the FINAL WORD ON VALUE that the adjuster has to adhere to, or else risk unfavorable management reviews.

How would you like to know that only a part of all you are suffering will be compensated? Unless data are input, how can a computer quantify your emotional distress, or the loss of enjoyment of life because you no longer can take long walks with your spouse, or the pain and despair you suffer each day because your work hurts you and interferes with your healing? Unless all of your circumstances are included, is it fair to quantify all you have suffered and reduce to a dollar value based upon some factors that may or may not reflect your condition?

That is the essence of the Colossus software. It is an attempt by some insurance companies to value claims with no consideration at all given to whether or not a jury might award you more than the “average” claimant. They plug in such things as damage to the vehicles and expected length of treatment and allowable cost of treatment and many other variables and then come up with a number for the value of the claim. No consideration whatsoever is given to the extent of your actual pain and suffering.

Nor is any consideration whatsoever given to the fact that you might have a job where your injuries cause continued pain, or which slows your healing (consider, for example a waitress, or a person who has to stand all shift). They do not know, nor do they care, that you cannot hold your baby because of the pain in your neck and back. There is no room in the formula for such information.

But the problem is that in our system, it is the jury that is supposed to be the basis for determining the value of a claim, and juries do tend to listen to and consider many of the factors that Colossus ignores. Juries do make a distinction based upon whether or not they think the plaintiff is believable, or has attributes we value in our society, such as the virtues of honesty, perseverance, humility, or patience, for example.

Colossus has no way to evaluate those positive traits, so if you are possessed of anything positive that is likely to bring you a larger jury verdict, it will not be included in the Colossus valuation. You will have become a magnetic image, no different in regard to your positive characteristics than the magnetic image of any other of thousands of claimants with injuries similar to yours.

The real problem with Colossus is that the adjuster for your claim is just about stuck with the results that come out of the computer. Of course the insurance company will deny this, and will tell the media and the state insurance commissioner that Colossus is nothing more than an evaluation tool. It just gives a starting point, they say, from which the adjuster can move up if the facts of the case merit it. That is not at all true.

The Colossus result is a position that is increasingly locked in, and the adjuster who wishes to vary from it because of the facts of an unusual case, had better be ready to justify it. Furthermore, how many times do you think any adjuster trying to make the cut at an insurance company is going to go to her boss and ask for permission to exceed the Colossus determination of value? Considering that her evaluation and merit pay will be based upon how “efficiently” (read that to mean cheaply, or “hard-line”) she settles her cases, do you think she will ever go to her boss to ask for more money than allowed by Colossus? Not very likely.

Colossus is a well-kept secret by the insurance companies that use it, and they will likely not tell you if they have licensed the software. It is the market leader bodily injury claims-handling software used by an increasing number of insurance companies in the world. According to Computer Sciences Corporation, the company which produces Colossus, it is used by more than 50 per cent of the nation’s claim adjusters and by more than 300 insurance companies. Out of the top 20 US Property and Casualty Insurers, 13 are using Colossus.

Most claims insurance adjusters use computer software to appraise any insurance claim that you make. CSC claims that Colossus can evaluate more than 600 type of injuries based on 10,000 different rules. This way, adjusters will obtain a figure from Colossus software and then offer it to you to settle your claim. Insurance companies claim that their adjusters are not required to settle within the suggested Colossus calculations, but that is truly nonsense, and should be investigated by the nation’s insurance commissioners.

How does it work?

Neither insurance companies nor CSC will divulge exactly how they determine the Colossus baseline value. Most of Colossus’ calculation of your claim is based on insurance data to which you don’t have access, and insurance companies certainly do not want former insurance adjusters to tell anything about it either, see the article from the Seattle Post-Intelligencer (http://seattlepi.nwsource.com/local/93800_insurance01.shtml).

However we do know that the value of your claim will differ greatly from one region to another and also by the baseline that your insurance company has set. For example, auto insurers using the software select a number of closed, already-settled claims from each region in which they do business to provide the “baseline” settlement value for each type of injury. For example, an insurer might pick 200 back injury cases from a particular region that previously settled for between $1,000 and $5,000 and enter them into the Colossus program. Based on this past settlement data, Colossus calculates a settlement range for similar claims. Therefore the baseline value will be different for each insurer.

But who is there to ensure that the closed claims selected truly represent the norm? Wouldn’t it be in the interests of the insurance industry to “pad” the research by holding back reports of high value settlements? There is no assurance whatsoever that Colossus represents anything other than what best serves the interests of the insurance industry. No one has certified that the base from which the data are drawn was fairly and objectively constructed.

By using Colossus, most insurance companies will try to lower the value of your claim, and will not take into consideration stress, or emotional trauma, loss of enjoyment of life, loss of consortium (relationship), inability to participate in activities that you used to enjoy, or any number of other things that a jury will consider. These factors are not accounted for by the Colossus software.

What Should You Do?

The first thing to do is to determine whether or not the company you are dealing with uses Colossus for any purpose in its claims process. Here is a list obtained through the media, of companies that will admit to using Colossus for some purpose in their claims valuation process.

The following companies are known to license COLOSSUS:

• Aetna
• Allstate (since 1997)
• American National Property and Casualty (since 1997 in 38 states)
• American Family Group of Madison (since 1996)
• Arrow Claims Management (since 1997)
• AXA Insurance (based in UK, one of the world’s largest insurance group) (2001)
• Bishopsgate Insurance (since 2000)
• Explorer Insurance Company (1997)
• Farmers Insurance Group of Companies (2000)
• Federated Mutual Insurance Company (1998)
• General Casualty Insurance Companies (1998)
• Grange Mutual Casualty Companies (1998)
• Great American Insurance Company (1998)
• Hartford Financial Services (2000)
• Keystone Insurance Companies of Philadelphia
• Metropolitan Group, Rhode Island Norwich Union
• Motorist Mutual -American Hardware Insurance Group (1998)
• Ohio Casualty Group of Insurance Companies (1998)
• State Auto Insurance Companies of Columbus (1996)
• 20th Century Industries (1997)
• Travelers/Aetna Property Casualty (1996)
• United Services Automobile Association (USAA) (1997)
• Utica Mutual Insurance Company (2000)
• Zurich Personal Insurance (1998)

Therefore, we recommend that you follow carefully our advice on this topic to avoid allowing the insurance company an upper hand in resolution of your claim. How could this valuation software allow them the upper hand? First, as documented above, this is a software program that will produce a result that is in favor of the insurance industry. It does not include factors that may cause real interference with healing, or which may result in many nights of disturbed sleep.

Be it the tortfeasor’s company or your own insurance company, if the company that you are going to deal with for a general damages award has licensed Colossus, we recommend that you consider that in your negotiations. For example, since Colossus produces only an “expected” result based upon an “average” from input verdicts and settlements, you would want to call to the attention of the adjuster any facts that put your situation outside of the norm.

Let’s say that you are a waitress and you sustained a soft tissue injury to your neck and low back. No matter how good and helpful your medical treatment or no matter how much healing you achieve from a couple of days off of work, your condition will worsen just as soon as you again start carrying those trays full of food or drinks. The weight of that tray on one side or the other will make your injuries worse, and it will be much more difficult for you to obtain healing.

Another example might be a single mother who has to pick up her 11 month old baby frequently. She will suffer continued pain from her accident injuries a lot longer than a person who does not otherwise burden healing tissue. Think of how many times a day she has to pick up that child, and what a strain that puts on her neck and back.

Now do you think there is any way that either of theseor likesituations will be covered or considered in the Colossus result? Of course there isn’t. This is the old adage of: “Garbage InGarbage Out”. Since the computer was not queried or programmed to consider either of these circumstances, then it is your job to provide sufficient information to the adjuster to allow her to modify the result from Colossus by making another set of information inputs to the program.

What you have to do is to think about your situation and come up with some aspect of your case that may be a little different than the norm. Then you will make note of that situation in a letter to the adjuster and ask her to confirm that in her evaluation she will make allowance for your situation notwithstanding the result suggested by Colossus. A good resource to consult to get such a letter would be a website specialized in personal injury claim such as SettlementCentral.Com (http://www.settlementcentral.com)

If she does not respond, or if she does not agree to make allowance for your particular situation, we suggest you warn her that you will write to the insurance commissioner. Again, consult the SettlementCentral.Com website (http://www.settlementcentral.com) as they do provide a sample demand letter. As a next step, we suggest that you write to your state insurance commissioner and complain about the use of Colossus. Finally, we think that your state Trial Lawyers Association may have some information or suggestions on legislation to curtail the total reliance on Colossus.

Another key to working with an adjuster who is using Colossus is to make sure your medical record documents everything in a way that the software will reward. There are three key elements to this requirement, and you control only one of them: the other two are held by your doctor (who may not wish to make adequate documentation) and the adjuster (who may not cooperate to let you know what format is required for information to be understood by Colossus).

You will need the cooperation of the adjuster to tell you what format would be helpful to him in getting you full value for your claim. Ask him about the quality of your medical records. Which records were most useful, and which records were virtually useless. He should be able to tell you. This person is not an actual enemy; he has a job to do in this mission, and so do you; you need each other to ensure the case is settled fairly and amicably.

Solicit the adjuster’s cooperation to let you know the specific injuries and specific complaints used to evaluate the claim. Since each complaint and injury must be documented in a medical report to be considered by Colossus, ask him to help you by telling you which doctor needs to make a supplementary record in this case.

If you don’t have a good medical record, you will have to obtain a narrative report from your doctor, or get him to make specific findings that are translatable to input into Colossus.

Additional information such as a letter to the insurance adjuster regarding Colossus, letter to the insurance commissioner, and other Colossus references are available for free on our website at: http://www.settlementcentral.com

Jeanine Steele is an senior editor with SettlementCentral.Com

http://www.settlementcentral.com

We are professionals who have assisted victims of personal injury for many years as attorneys, medical doctors, chiropractors and other injury treatment specialists, insurance adjusters, legal assistants, medical assistants and chiropractic assistants. Now we share our knowledge of the settlement process, for we are passionate in wanting to ease the suffering we have seen among personal injury victims - often through no fault of their own.

info@settlementcentral.com

.NET platform does not support multiple inheritance. Do not confuse multilevel inheritance with multiple inheritance. With multiple inheritance we can have a subclass that inherits from two classes at the same time.

Let’s suppose we have an application that has a class Customers and another class Vendors. If you wanted to combine these two classes into one CustomerVendor class it would be a combination of Customers and Vendors just like the diagram below.

Please copy the following URL into your browser to view the diagram: http://www.vbprofs.com/images/Article Images/ThomasArt1.gif

In the above diagram we see how the CustomerVendor class inherits from both of those classes.

Multiple inheritance is complex and can be dangerous. The advantages of code re-usage prevail over complexity is up to your choice.

Multiple inheritance is not supported by VB.NET or .Net platform. Instead of multiple inheritance we can use multiple interfaces to achieve similar effect to multiple inheritance.

In VB.NET all objects have a primary or native interface, which is composed of properties, events, methods or member variables declared using Public keyword.
Objects can implement also secondary interfaces by using Implement keyword.

Sometimes it is helpful for an object to have more than one interface, allowing us to interact with the object in different ways. Inheritance allow us to create subclasses that are a specialized case of the base class.

Example

Sometimes we have a group of objects that are not the similar, but we want to handle them the same manner. We want all the objects to act as if they are the same, even though they are different.

We can have some different objects in an application, such as customer, product, invoice etc. Each object would have a default interface appropriate to each individual object, and each of them is a different class. No natural inheritance is implied between these classes.
Let’s suppose we want to print a document for each type of object. In this case we’d like to make them all act as printable object.
To accomplish this we can define a generic interface that would enable generating a printed document.
By implementing a common interface we are able to write a routine that accepts any object that implements a printed document.

To conclude, by implementing multiple interfaces in VB.NET , we can achieve a similar effect to that of multiple inheritance.

Thomas is an experienced Visual Basic developer, with expertise of 7+ years developing especially financial applications. His main IT skills are VB, SQL, Crystal Reports - should you need a Visual Basic developer for your projects feel free to contact Thomas through his personal website Kaloyani.com or through VBprofs.com - the newest Visual Basic and VB.NET resources portal.